How to Reset iPhone While Locked?

If you know the Apple ID and password, use iCloud Find Devices to erase the iPhone remotely

Go to iCloud.com/find or use the Find My app on another Apple device

Sign in with the Apple ID linked to the locked iPhone

Select the iPhone

Choose Erase This Device

Confirm the erase

If the iPhone is disabled or locked and you do not know the passcode, use Recovery Mode with a computer

Connect the iPhone to a Mac or Windows PC

Open Finder on Mac or iTunes/Apple Devices app on Windows

Put the iPhone into Recovery Mode

On iPhone 8 or later, quickly press and release Volume Up, quickly press and release Volume Down, then press and hold the Side button until the recovery screen appears

On iPhone 7 or 7 Plus, press and hold the Side button and Volume Down button until the recovery screen appears

On iPhone 6s or earlier, press and hold the Home button and the Side or Top button until the recovery screen appears

When prompted on the computer, choose Restore

Wait for the restore to complete

If Activation Lock appears after reset, enter the Apple ID and password previously used on the iPhone

If you cannot remember the Apple ID or password, use iforgot.apple.com to recover the account

If the iPhone is managed by an organization, contact the administrator for the reset process

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