Pay off any remaining balance on the card
Redeem or transfer any Chase Ultimate Rewards points before closing
Move any recurring payments to another card
Call the number on the back of your Chase card
Tell the representative you want to close the credit card account
Confirm the account is closed and ask for a confirmation number
Request written confirmation by mail or secure message if available
Check your final statement to make sure the balance is zero
Cut up the card after the account is closed
Monitor your credit report to confirm the account shows as closed