Go to the Fire Stick Home screen
Select Settings
Select My Fire TV
Select Reset to Factory Defaults
Confirm the reset
Wait for the Fire Stick to restart and reset
If the Fire Stick is frozen, press and hold the Back button and the Right side of the navigation ring for about 10 seconds
Select Reset when prompted
If needed, unplug the Fire Stick from power for 30 seconds and plug it back in before trying again
