Open the Alexa app
Tap Devices
Select Echo & Alexa
Choose your device
Tap Settings
Tap Device Options
Turn off Microphone
Unplug the device to fully power it off
To disable Alexa...
Open the Alexa app on your phone
Tap Devices
Select Echo & Alexa
Choose your Alexa device
Tap Change next to Wi-Fi Network
Put your Alexa device in setup...
Open the Alexa app on your phone
Tap Devices
Tap Echo & Alexa
Select your Alexa device
Tap Change next to Wi-Fi Network
Put your Alexa device in setup...
Open the Alexa app on your phone
Tap Devices
Select Echo & Alexa
Choose your Alexa device
Tap Status
Tap Change next to Wi-Fi Network
Put your Alexa device in...
Open the Alexa app
Tap Devices
Select Echo & Alexa
Choose your device
Tap Device Settings
Scroll down and tap Factory Reset or Deregister
Confirm the reset
For Echo devices with...
Open the Alexa app
Tap Devices
Select Echo & Alexa
Choose your Echo device
Tap Device Settings
Tap Factory Reset or Deregister
Confirm the reset
For Echo Dot with a microphone...
Open the Alexa app
Tap Devices
Select your Echo device
Tap Settings
Change the device name
Change the wake word
Update language settings
Set up routines
Edit smart home device actions
Manage voice...
Open the Alexa app
Tap More
Tap Settings
Tap Your Profile and Family
Select your device
Tap Wake Word
Choose a new wake word
Confirm the change
Wait for the device to...
Open the Alexa app on your phone
Tap Devices
Select Echo & Alexa
Choose your Alexa device
Tap Settings
Tap Wi-Fi Network or Change next to Wi-Fi
Put your Alexa...
Open the Amazon Alexa app on your phone or tablet
Sign in with your Amazon account
Tap the Devices tab
Tap the plus icon
Select Add Device
Choose Amazon...
Put your Alexa device in pairing mode by saying, “Alexa, pair.”
Open Bluetooth settings on your phone, tablet, or computer.
Turn on Bluetooth if it is...
Open the Alexa app on your phone
Tap More
Tap Settings
Tap Device Settings
Select your Echo device
Tap About or Device Software Version
Check for available updates
Keep the device...
Swipe down from the top of the screen
Tap Settings
Tap Device Options
Tap Reset to Factory Defaults
Confirm the reset
If the screen is unresponsive, press and hold...
Open the Alexa app
Tap Devices
Select Echo & Alexa
Choose your Echo device
Tap Device Settings
Tap Factory Reset
Confirm the reset
Or use the physical reset buttons on the...
Open the Alexa app
Tap Devices
Select Echo & Alexa
Choose your device
Tap Settings
Tap Deregister or Factory Reset
Confirm the reset
For Echo devices with a microphone off and...
Open the Alexa app
Tap Devices
Select Echo & Alexa
Choose your Alexa device
Tap Bluetooth Devices
Tap Pair a New Device
Put your Bluetooth device in pairing mode
Select the...
Open the Alexa app on your phone
Sign in to your Amazon account
Tap More
Tap Settings
Tap Device Settings
Select your Alexa device
Tap Bluetooth Devices
Tap Pair A New...
Open the Alexa app on your phone
Tap Devices
Tap Echo & Alexa
Select your Alexa device
Tap Status
Tap Change next to Wi-Fi Network
Press and hold the Action...
Open the Alexa app
Tap Devices
Select Echo & Alexa
Choose your Echo device
Tap Device Settings
Scroll down and tap Factory Reset or Deregister
Confirm the reset if prompted
For...
Open the Alexa app
Tap Devices
Select Echo & Alexa
Choose your Echo device
Tap Device Settings
Tap Factory Reset or Deregister
Confirm the reset
For Echo Dot with a microphone...
Check that your TV supports Alexa or has Bluetooth/HDMI-ARC/eARC, optical, or a compatible streaming device
Connect the TV to a speaker using Bluetooth, HDMI-ARC/eARC, optical...
Open the Alexa app on your phone
Tap Devices
Select Echo & Alexa
Choose your Alexa device
Tap Bluetooth Devices
Tap Pair a New Device
Put your Bluetooth device in...
