Identify the consumer grievance and the opposite party
Collect all evidence and documents
Send a written complaint or legal notice to the seller/service provider
Keep proof of delivery and all responses
Determine the correct consumer forum based on the claim amount and jurisdiction
Draft the complaint with facts, relief sought, and supporting documents
Attach copies of bills, receipts, warranty cards, emails, messages, and notices
Sign the complaint and prepare the required number of copies
Pay the prescribed court fee or filing fee
File the complaint in the appropriate consumer commission
Obtain the diary or case number after filing
Attend hearings and submit additional documents if required
Follow the commission’s orders and appeal if necessary