Go to the Better Business Bureau website
Search for the company name
Open the company’s BBB profile
Select the option to file a complaint or leave a review
Choose the issue type that matches your concern
Enter your contact information
Provide the company’s name, address, and other identifying details
Describe the problem clearly and briefly
Include dates, amounts, order numbers, and other relevant facts
Upload supporting documents if requested
Submit the complaint or report
Save the confirmation number or email
Follow up through the BBB portal if needed