Make sure the area is clear of people, pets, and objects
Disconnect the garage door opener if the door is stuck in the open position
Grip the door firmly from both sides or use the handles if available
Lower the door slowly and evenly
Keep hands and fingers away from the tracks, rollers, and hinges
If the door is heavy, have another person help support it
If the door has a manual lock, engage it once the door is fully closed
If the door will not move, stop and inspect for obstructions or damage
Do not force a jammed or unbalanced door
Call a garage door technician if the door is broken, off track, or unsafe to move