Wash your hands before touching the eye area
Gently clean away discharge with a warm, damp cloth
Apply a warm compress to the affected eye for 5 to 10 minutes
Massage the tear duct area gently as directed by a healthcare professional
Use artificial tears if recommended by a doctor
Keep the eye and eyelids clean
Avoid rubbing the eye
Do not wear contact lenses until symptoms improve
Use prescribed antibiotic eye drops or ointment if an infection is present
See a doctor if the blockage does not improve
Seek urgent care for severe pain, swelling, fever, vision changes, or worsening redness
Consider medical procedures such as tear duct probing, balloon dilation, or surgery if recommended by an eye specialist