Enter the correct screen lock PIN, password, pattern, or fingerprint
Use Google Find My Device to remotely lock or erase the phone if you own the account
Use Motorola Rescue and Smart Assistant to recover or reset supported devices
Perform a factory reset from Recovery Mode if you are locked out and accept data loss
Contact your carrier to unlock the SIM/network lock if the phone is carrier-locked
Contact Motorola Support or the original seller for account or device ownership verification
Use the Google account previously synced to the phone after a reset if Factory Reset Protection appears
Visit an authorized service center with proof of purchase if you cannot unlock it yourself