Use the correct PIN, pattern, or password if you remember it
Try your Google account recovery options if the device shows a “Forgot password” or “Forgot pattern” option
Use Motorola Rescue and Smart Assistant to check for available recovery options
If Smart Lock is enabled, unlock the phone through a trusted device, trusted place, or on-body detection
If you have a fingerprint or face unlock set up, use biometric unlock first
If you recently changed the password, wait for the required delay and try the old one if the phone allows it
If the phone is linked to a Samsung, Google, or Motorola account with remote access features, use the account’s device unlock or security tools
Visit a Motorola service center with proof of ownership
Contact your carrier for device support and account verification options
Use the phone’s recovery or security features only if they were previously enabled
Avoid third-party unlock tools that claim to bypass the lock without reset