Press Windows + I to open Settings
Go to System > About
Check Device specifications and Windows specifications
Press Windows + R, type dxdiag, and press Enter
View...
Check the laptop’s system settings
Open the About section in Windows, macOS, or Linux
Use the System Information tool on Windows
Use the Task Manager Performance tab...
Check the sticker on the bottom of the laptop
Look under the battery if it is removable
Open System Information on Windows
Open Settings and check About...
Increase the system volume
Increase the app volume
Check the speaker mute button
Turn off Do Not Disturb or Focus Assist
Set the correct output device
Update the audio...
Open the laptop lid
Locate the power button
Plug in the charger if needed
Press the power button
Wait for the laptop to start
Enter your password if prompted
Log...
Save all your work
Close all open applications
Disconnect external devices if needed
Click the Start menu or Apple menu
Select Shut down or Power Off
Wait for the...
Restart the laptop
Check if the keyboard is physically enabled
Press the keyboard shortcut for keyboard lock or function lock
Go to Device Manager
Expand Keyboards
Right-click the keyboard...
Open the app you want to use the camera with
Allow camera access when prompted
On Windows, go to Settings
Select Privacy or Privacy & security
Select Camera
Turn...
Open the app that uses the camera, such as Camera, Zoom, Teams, or Google Meet
Allow camera permission when prompted
On Windows, press the Windows key,...
Restart your laptop regularly
Close unused apps and browser tabs
Disable startup programs you do not need
Uninstall software you never use
Update your operating system
Update your drivers
Run...
Check the sticker on the bottom of the laptop
Check the label under the battery if the battery is removable
Check the original box or packaging
Check...
Check your laptop model’s maximum supported RAM
Check the current RAM type, speed, and form factor
Confirm whether the RAM is upgradeable or soldered
Buy compatible RAM...
Open Command Prompt
Type `wmic bios get serialnumber`
Press Enter
Check the serial number shown under `SerialNumber`
If needed, run `wmic csproduct get identifyingnumber`
Open Command Prompt
Type `wmic bios get serialnumber`
Press Enter
Read the serial number shown under `SerialNumber`
If needed, type `powershell "Get-CimInstance Win32_BIOS | Select-Object -ExpandProperty SerialNumber"`
Press Enter
Read...
Check the laptop’s camera privacy shutter or physical switch and open it
Press the camera function key on the keyboard if your laptop has one
Open...
Check your laptop’s video ports
Check the monitor’s input ports
Get the correct cable or adapter
Connect the first monitor to the laptop
Connect the second monitor to...
Open File Explorer
Click This PC
Check the drive bars under Devices and drives
Right-click the drive and select Properties
View Used space, Free space, and Capacity
Open Settings
Go...
Check the serial number on the laptop label or in BIOS/UEFI
Visit the manufacturer’s support website and enter the serial number
Use the warranty lookup page...
Check the laptop’s serial number on the bottom label or inside the battery compartment
Visit the manufacturer’s support website and enter the serial number
Use the...
Plug in the charger and check if the laptop powers on automatically
Open the lid if the laptop supports power-on-when-opened
Use the keyboard power key if...
Save your work
Close all open programs
Click the Start menu
Select Power
Choose Shut down
Wait for the laptop to turn off completely
If needed, press and hold the...
Save any open work
Close all applications
Click the Start menu or Apple menu
Select Shut down or Power off
Wait for the laptop to turn off completely
If...