Back up any important data
Charge the phone to at least 50%
Open Settings
Tap System
Tap Reset options
Tap Erase all data factory reset
Tap Reset phone
Enter your PIN,...
Enter the correct screen lock PIN, pattern, password, or fingerprint
Use Google Find My Device to erase the phone if you forgot the lock
Use Motorola...
Back up your data
Charge the phone
Open Settings
Tap System
Tap Reset options
Tap Erase all data
Enter your PIN, pattern, or password
Confirm the reset
Wait for the phone to...
Back up your data if possible
Open Settings
Tap System
Tap Reset options
Tap Erase all data factory reset
Tap Reset phone
Enter your PIN, pattern, or password if prompted
Tap...
Power on the Motorola phone
Enter the SIM PIN if prompted
Go to Settings
Tap Network & internet
Tap Mobile network
Tap Advanced
Tap Access Point Names
Tap the menu icon
Select...
Press and hold the Power button
Tap Restart if it appears
If Restart is not shown, tap Power off
Wait until the phone turns off completely
Press and...
Back up your data
Charge the phone to at least 50%
Open Settings
Tap System
Tap Reset options
Tap Erase all data
Tap Erase all data again
Enter your PIN, pattern,...
Open Settings
Tap Security or Privacy
Look for App Lock, App Protection, or Lock Apps
Turn on the feature
Set a PIN, pattern, or password if prompted
Select the...
Open the app drawer
Tap the three-dot menu
Select Home settings or App drawer settings
Tap Hide apps
Select the apps you want to hide
Tap Apply or Done
To...
Enter the correct screen lock PIN, password, or pattern
Use your Google account recovery if the phone is linked and supported
Use Motorola Rescue and Smart...
Back up your data if possible
Open Settings
Tap System
Tap Reset options
Tap Erase all data factory reset
Tap Reset phone
Enter your PIN, password, or pattern if prompted
Tap...
Back up any important data
Charge the phone to at least 50%
Open Settings
Tap System
Tap Reset options
Tap Erase all data factory reset
Tap Reset phone
Enter your PIN,...
Back up any important data before resetting
Open the Settings app
Tap System
Tap Reset options
Tap Erase all data factory reset
Tap Erase all data
Enter your PIN, password,...
