Back up any saved data you want to keep
Sign in to your PS5
Go to Settings
Select System
Select System Software
Select Reset Options
Select Reset Your Console
Choose Reset
Confirm the reset
To factory reset from Safe Mode
Turn off the PS5 completely
Press and hold the power button until you hear a second beep
Connect the DualSense controller with a USB cable
Press the PS button
Select Reset PS5
Confirm the reset