Restart the Xbox Series X
Power cycle the console
Check the internet connection
Use a wired Ethernet connection
Move the console closer to the router
Restart the router and...
Restart the Xbox Series X
Power cycle the console
Check for system updates
Update all games and apps
Clear the cache by fully shutting down and unplugging the...
Replace the controller batteries or fully charge the battery pack
Move closer to the console
Remove obstacles between the controller and console
Turn off nearby wireless devices...
Restart the Xbox Series X
Power cycle the console
Check the controller batteries
Re-sync the controller
Update the controller firmware
Update the console system software
Close background games and apps
Clear...
Check the power cable for damage
Reseat the power cable firmly in the console and wall outlet
Try a different wall outlet
Plug the console directly into...
Replace or recharge the controller batteries
Turn the controller off and on again
Restart the Xbox Series X console
Move the controller closer to the console
Remove nearby...
Replace or recharge the controller batteries
Use a high-quality USB-C cable for wired testing
Power cycle the Xbox Series X console
Restart the controller by removing and...
Pause and resume the download
Restart the Xbox Series X
Close all running games and apps
Use a wired Ethernet connection
Move the console closer to the router...
Restart the Xbox Series X
Restart your modem and router
Use a wired Ethernet connection
Move the console closer to the router if using Wi-Fi
Pause and resume...
Check the controller battery level and replace or recharge the batteries
Turn the controller off and back on
Restart the Xbox Series X console
Re-sync the controller...
Press the Xbox button to open the guide
Select Profile & system
Select Settings
Select System
Select Console info
Select Reset console
Choose one of the following:
Reset and remove everything
Reset...
Restart the Xbox Series X
Restart the modem and router
Power cycle the console and network equipment
Move the console closer to the router
Remove obstacles between the...
Restart the Xbox Series X
Restart the modem and router
Check if Xbox Live is experiencing outages
Move the console closer to the router
Remove physical obstructions between...
Restart the Xbox Series X
Fully power cycle the console
Check for system updates
Update the game
Close all background apps
Clear the console cache
Unplug external storage devices
Move the...
Restart the Xbox Series X
Power cycle the console by holding the power button for 10 seconds, unplugging it for 30 seconds, then restarting
Check storage...
Restart the Xbox Series X
Power cycle the console by holding the Xbox button for 10 seconds, unplugging it for 30 seconds, then restarting
Make sure...
Restart the Xbox Series X
Power cycle the console
Check Xbox Live service status
Pause and resume the download
Cancel the download and start it again
Clear the local...
Check your internet connection
Restart the Xbox Series X
Restart your router and modem
Pause and resume the download
Cancel the download and start it again
Clear the console...
Update the controller firmware in Xbox Accessories
Update the Xbox Series X system software
Replace or recharge low batteries
Use a wired USB-C connection
Re-pair the controller to...
Update the controller firmware in Xbox Accessories
Replace the batteries or fully charge the controller
Power cycle the Xbox console
Re-pair the controller to the console
Test the...
Replace or recharge the batteries
Use a USB-C cable for a wired connection
Move closer to the console
Remove wireless interference from routers, phones, and other devices
Turn...
Restart the Xbox Series X
Restart the modem and router
Use a wired Ethernet connection
Move the console closer to the router
Remove Wi-Fi interference from other devices
Switch...
Restart the Xbox Series X
Restart the modem and router
Use a wired Ethernet connection
Move the console closer to the router
Pause and resume the download
Cancel and...
